Service & Maintenance
When only true industrial security gate systems matter.
Civiltec’s client service commitment does not end with the sale and installation of your security gate systems. It extends to helping ensure your gates remain safe, reliable and performing efficiently to Civiltec’s design specifications.
As industry professionals in the manufacture and installation of quality security gate systems, Civiltec fully acknowledges the critical necessity of regular and competent service and maintenance. Your gate systems are valuable security assets, and they should be regularly inspected, tested and maintained to support safe and dependable operation.
Maintenance from the people who know your gates
Civiltec’s professional tradesmen and technicians manufacture the very gates Civiltec sells, installs and services. That makes Civiltec well placed to service and repair your valuable security gate assets.
Regular maintenance helps ensure that only competently trained and experienced staff work on your gate systems, keeping them operating to specification and identifying potential issues before they become inconvenient failures.
Safety, reliability and risk reduction
As part of any risk assessment process, gate systems should be regularly inspected and tested to ensure they are operating safely. Failure to ensure gate safety can create serious risk for staff, contractors, the public and the business.
A Civiltec maintenance agreement supports safer operation by including safety assessment, fault detection, wearing-part replacement, written reporting and detailed gate status checks.
Preventative maintenance and breakdown support
Regular maintenance can help detect system faults that may go unnoticed in daily operation. It also allows wearing parts to be identified and replaced early, before failure causes disruption.
Civiltec maintenance clients also receive breakdown priority assistance, with discounted rates for Civiltec spare parts and labour. After-hours breakdown attendance is also available.
Maintenance plans to suit your site
Every site has different operational requirements, gate usage, risk factors and budget considerations. Civiltec’s expert sales staff can develop a maintenance plan to suit your needs and budget.
The goal is to keep your gate systems protecting your staff, assets and infrastructure while supporting long-term reliability and reducing premature wear of expensive components.
Key features
- Regular safety assessment of gate systems
- Helps ensure gates remain safe, reliable and efficient
- Keeps gate systems operating to Civiltec design specifications
- Work completed by competently trained and experienced staff
- Detection of system faults that may go unnoticed during daily use
- Early detection and replacement of wearing parts
- Helps reduce inconvenient gate failure
- Breakdown priority assistance for Civiltec maintenance clients
- Discounted rates for Civiltec spare parts and labour
- Written report and detailed gate status checklist
- After-hours breakdown attendance offering
- Supports longer equipment life and reduced component wear
Service & Maintenance Benefits
Safety Assessment
Regular safety assessment of your gate systems to help ensure safe and reliable operation.
Experienced Technicians
Competently trained and experienced staff work to keep your gates operating to specification.
Fault Detection
Detection of system faults that may go unnoticed during normal daily gate operation.
Wearing Part Replacement
Early detection and replacement of wearing parts before inconvenient failure occurs.
Breakdown Priority
Civiltec maintenance clients receive priority assistance for gate system breakdowns.
Discounted Rates
Discounted rates are available for Civiltec spare parts and labour.
Written Reporting
Provision of a written report and detailed gate status checklist following maintenance.
After-Hours Support
After-hours breakdown attendance offering is available for supported clients.
Reliability Support
Regular maintenance helps ensure reliability and significantly reduces premature wear of expensive components.
Peace of Mind
Confidence that your gate systems are helping protect your staff, infrastructure and valuable site assets.
Need service and maintenance for your gate systems?
Civiltec’s expert sales staff can develop a maintenance plan to suit your site needs and budget, helping keep your gate systems safe, reliable and operating to specification.